{"id":15739,"date":"2025-03-11T14:03:50","date_gmt":"2025-03-11T12:03:50","guid":{"rendered":"https:\/\/newmediacreative.co.za\/afrocentric\/?p=15739"},"modified":"2025-03-20T15:18:38","modified_gmt":"2025-03-20T13:18:38","slug":"igniting-our-afrocentric-world","status":"publish","type":"post","link":"https:\/\/newmediacreative.co.za\/afrocentric\/archives\/15739","title":{"rendered":"Igniting our AfroCentric world"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15739\" class=\"elementor elementor-15739\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bf70ba e-flex e-con-boxed e-con e-parent\" data-id=\"9bf70ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7580c76 elementor-widget elementor-widget-heading\" data-id=\"7580c76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Every year we celebrate the individuals and teams who, through their passion, dedication, hard work and innovation, make an invaluable contribution to our business. <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f38e73b elementor-widget elementor-widget-text-editor\" data-id=\"f38e73b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The nominees in each category of the Ignite Employee Recognition Programme are an inspiration to all of us and embody the true spirit and culture of our business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55d2344 elementor-widget elementor-widget-image\" data-id=\"55d2344\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"347\" src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners2-1024x347.webp\" class=\"attachment-large size-large wp-image-16105\" alt=\"\" srcset=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners2-1024x347.webp 1024w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners2-300x102.webp 300w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners2-768x261.webp 768w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners2.webp 1229w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a80a8bd elementor-widget elementor-widget-text-editor\" data-id=\"a80a8bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The AfroCentric Citizen Award recognises those employees who encourage the right behaviour to deliver the best outcomes for our customers, people and partners. They are people who strengthen and reinforce our culture, and live our values.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32da1d0 elementor-widget elementor-widget-text-editor\" data-id=\"32da1d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Integrity and Trust | Go the Extra Mile | Cultivate Uniqueness | Thrive Together | Make a Positive Difference<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f8634a elementor-widget elementor-widget-heading\" data-id=\"4f8634a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: Quality \n\n\u2013 Thandeka Moloi <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-792be3b elementor-widget elementor-widget-text-editor\" data-id=\"792be3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Thandeka moved to the Audit Department from a position as quality coach at the Bonitas Call Centre. She volunteered to conduct quality standard workshops for the call centre after hours so as not to disrupt her current duties.<\/p><p><span class=\"TextRun SCXW303273 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW303273 BCX0\">\u201c<\/span><span class=\"NormalTextRun SCXW303273 BCX0\">Despite her regular duties, <\/span><span class=\"NormalTextRun SCXW303273 BCX0\">Thandeka<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW303273 BCX0\">didn<\/span><span class=\"NormalTextRun SCXW303273 BCX0\">\u2019<\/span><span class=\"NormalTextRun SCXW303273 BCX0\">t hesitate to help, sacrificing personal time to <\/span><span class=\"NormalTextRun SCXW303273 BCX0\">help<\/span><span class=\"NormalTextRun SCXW303273 BCX0\"> our new agents adapt.<\/span><span class=\"NormalTextRun SCXW303273 BCX0\">\u201d \u2013 Joyce Phiri (nominator)<\/span><\/span><span class=\"EOP SCXW303273 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70715f3 e-flex e-con-boxed e-con e-parent\" data-id=\"70715f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcd82d0 elementor-widget elementor-widget-html\" data-id=\"dcd82d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Blockquote Example<\/title>\n<\/head>\n<body>\n\n    <blockquote>\n        \u201cDespite her regular duties, Thandeka didn\u2019t hesitate to help, sacrificing personal time to help our new agents adapt.\u201d\n        <cite>\u2013 Joyce Phiri (nominator)<\/cite>\n    <\/blockquote>\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dd51f8 elementor-widget elementor-widget-heading\" data-id=\"0dd51f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: Polmed Health Administration \n\n\u2013 Charmaine Josephs <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c349c16 elementor-widget elementor-widget-text-editor\" data-id=\"c349c16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Charmaine worked to raise awareness around claims issues, organised workshops and collaboration between departments, mentored future leaders, and actively engaged her community to promote environmental awareness and action. She also advocated for standard policies and procedures, and the adoption of renewable energy policies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac277c3 elementor-widget elementor-widget-html\" data-id=\"ac277c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Blockquote Example<\/title>\n<\/head>\n<body>\n\n    <blockquote>\n        \u201cCharmaine\u2019s exceptional communication skills, empathy, and problem-solving abilities make her stand out.\u201d \n        <cite>\u2013 Dumisani Malaza (nominator)<\/cite>\n    <\/blockquote>\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfc7e2e elementor-widget elementor-widget-heading\" data-id=\"bfc7e2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: GEMS Admin \n\n\u2013 Bafana Bembe <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdf3924 elementor-widget elementor-widget-text-editor\" data-id=\"fdf3924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bafana goes the extra mile every day to help a colleague who is in a wheelchair, pushing them up a steep hill at the exit gate and to the bus stop. His act of kindness has made a huge difference to the life of his disabled colleague and has raised awareness amongst other colleagues.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-789d90c elementor-widget elementor-widget-html\" data-id=\"789d90c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Blockquote Example<\/title>\n<\/head>\n<body>\n\n    <blockquote>\n        \u201cI watch him doing this act of kindness with joy and a smile on his face, expecting nothing in return.\u201d \t \n        <cite>\u2013 Nelisa Radu (nominator)<\/cite>\n    <\/blockquote>\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb178b0 elementor-widget elementor-widget-heading\" data-id=\"fb178b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: Gems Managed Care Operations \n\n\u2013 Dr Adneem Edwards <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8b374a elementor-widget elementor-widget-text-editor\" data-id=\"d8b374a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dr Adneem took on a massive increase in her workload when CMS ruled that prescribed minimum benefit (PMB) prosthetic limbs should be paid at cost. Going above and beyond in her own time, she set up the base for a whole new discipline within Medscheme, prosthetics and orthotics.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9819021 elementor-widget elementor-widget-html\" data-id=\"9819021\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Blockquote Example<\/title>\n<\/head>\n<body>\n\n    <blockquote>\n        \u201cI would take her to war with me! She is a true professional with a kind and selfless heart, and she has a brilliant clinical mind as well.\u201d\n        <cite>\u2013 Jenny Paxton (nominator) <\/cite>\n    <\/blockquote>\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60dedc2 elementor-widget elementor-widget-heading\" data-id=\"60dedc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: HC Shared Services \n\n\u2013 Lucrecia Joseph <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5e48f5 elementor-widget elementor-widget-text-editor\" data-id=\"d5e48f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lucrecia was instrumental in setting up a mental health webinar, attended by 1,000 employees. She also helps to organise monthly mental health roundtable discussions, from securing speakers to inviting colleagues and supplying communications collateral. The Mental Health Programme is now a consistent feature of the Employee Wellness Programme.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e279b33 elementor-widget elementor-widget-html\" data-id=\"e279b33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Blockquote Example<\/title>\n<\/head>\n<body>\n\n    <blockquote>\n        \u201cShe inspired the rest of the Wellness Team to reach beyond their ascribed role and see the impact of consistent, ongoing hard work and commitment.\u201d\n        <cite>\u2013 Marion Borcherds (nominator) <\/cite>\n    <\/blockquote>\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6070887 elementor-widget elementor-widget-image\" data-id=\"6070887\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"347\" src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners-1024x347.webp\" class=\"attachment-large size-large wp-image-16109\" alt=\"\" srcset=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners-1024x347.webp 1024w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners-300x102.webp 300w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners-768x261.webp 768w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners.webp 1229w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2134229 elementor-widget elementor-widget-text-editor\" data-id=\"2134229\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW38821614 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW38821614 BCX0\">Th<\/span><span class=\"NormalTextRun SCXW38821614 BCX0\">e<\/span> <\/span><span class=\"TextRun MacChromeBold SCXW38821614 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW38821614 BCX0\">Shaping our Future <\/span><span class=\"NormalTextRun SCXW38821614 BCX0\">Award<\/span><\/span><span class=\"TextRun SCXW38821614 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"> <span class=\"NormalTextRun SCXW38821614 BCX0\">celebrates those who <\/span><span class=\"NormalTextRun SCXW38821614 BCX0\">identify new opportunities to create value for the group, strengthening our position as a thought leader within our industry<\/span><span class=\"NormalTextRun SCXW38821614 BCX0\"> while<\/span><span class=\"NormalTextRun SCXW38821614 BCX0\"> also<\/span><span class=\"NormalTextRun SCXW38821614 BCX0\"> encouraging <\/span><span class=\"NormalTextRun SCXW38821614 BCX0\">innovation<\/span><span class=\"NormalTextRun SCXW38821614 BCX0\"> and collaboration.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1386b0c elementor-widget elementor-widget-heading\" data-id=\"1386b0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: Provider Management, Provider Call Centre, Support Solutions \n\n\u2013 New Medscheme HCP Portal <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c8f6e6 elementor-widget elementor-widget-text-editor\" data-id=\"8c8f6e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Medscheme\u2019s Healthcare Professional Portal went live on 10 July 2024 and by 30 September 2024, a total of 3 148 HCP Portal registrations were completed. The portal is a web-based digital self-service tool designed to help healthcare practices and their employees simplify and speed up administrative tasks related to patients who are members of Medscheme-administered schemes. It also offers operational costs savings to our business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ec5c26 elementor-widget elementor-widget-heading\" data-id=\"9ec5c26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: Support Solutions: Business Engineering and Design, Digital Innovation, Training Academy, Design and Engineering \n\n\u2013 Team One Mind <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4836235 elementor-widget elementor-widget-text-editor\" data-id=\"4836235\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jean-Marie De Lange | Mira Khondker | Christel Van Zyl | Duane Van Heerden | Renado Campbell | Amber Sleem | Tanya Barnard | Marla Farrand<\/p><p>The team created a SharePoint site template designed to enhance knowledge sharing and collaboration within our organisation. The template allows teams to build a fully functional site in under an hour. They also created a guide with detailed instructions and resources for teams to independently manage their sites.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4f65ec elementor-widget elementor-widget-heading\" data-id=\"f4f65ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: Provider Management, Support Solutions: Business Engineering and Design, Provider Call Centre, Provider Management, Research and Product Development \n\n\u2013 Provider Digital Programme <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00368ce elementor-widget elementor-widget-text-editor\" data-id=\"00368ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rikus Basson | Henk Badenhorst | Laurissa Neethling | Wareeth van Doorsen | Preveshni Naidoo | Michael Holliday | Laura Myburgh | Hassina Muslim | Verona Wilson | Eduard Delport | Wayne Riback<\/p><p>The team developed a QR code that members can use to access pertinent information relating to their medical benefits. The initiative is being rolled out to the 1 500 highest claiming providers. The team also made enhancements to the Healthcare Provider Portal. Both initiatives will help to reduce the number of calls coming in to both provider and member contact centres.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-785d833 elementor-widget elementor-widget-heading\" data-id=\"785d833\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: Provider Management, MHRS Hospital Assessing \n\n\u2013 HEM Debtors Days | Stale Claims Task Team <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c3c399 elementor-widget elementor-widget-text-editor\" data-id=\"3c3c399\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mercia Sarlie | Verona Wilson | Shelley Isaacs | Gaynor Reddy<\/p><p>Medscheme was tasked with reviewing 205 cases with an outstanding balance of almost R17 million, leading to an intensive analysis and action plan implemented across the Hospital Claims and HEM areas. This process resulted in the formation of a Task Team and Steering Committee between Netcare and Medscheme to identify and oversee improvements and efficiency initiatives over the next 12 months.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c426e10 elementor-widget elementor-widget-heading\" data-id=\"c426e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: Corp Head Office \u2013 Forensics \n\n\u2013 Forensic HIT Team <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b89fbb9 elementor-widget elementor-widget-text-editor\" data-id=\"b89fbb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rudy Govender | Yashree Pillay | Berny Taljaard | Tebogo Moerane<\/p><p>The team replaced Medscheme\u2019s core Fico system with two new applications \u2013 an analytical tool (Dots) and a case management application (HIT) \u2013 due to cost and exchange rate challenges. HIT has become a world-class forensic case management application with strict security protocols, integrating all forensic operational processes. In the last year, all forensic operational processes have been built into this single application.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-305875c elementor-widget elementor-widget-image\" data-id=\"305875c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"347\" src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners3-1024x347.webp\" class=\"attachment-large size-large wp-image-16110\" alt=\"\" srcset=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners3-1024x347.webp 1024w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners3-300x102.webp 300w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners3-768x261.webp 768w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/03\/Ignite-awards-Banners3.webp 1229w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2f92f9 elementor-widget elementor-widget-text-editor\" data-id=\"c2f92f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Community Citizen Award shines the spotlight on employees who pursue our Environmental, Social and Governance (ESG) objectives, strengthening our external brand while serving our communities with purpose.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8911c65 elementor-widget elementor-widget-heading\" data-id=\"8911c65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: Business Partner, Centre of Excellence, Human Capital  \n\n\u2013 Team Gretchen   <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7e2d3d elementor-widget elementor-widget-text-editor\" data-id=\"b7e2d3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kholosa Mathetha | Gretchen Veldtman | Cheryl-Dawn Modern | Lerato Maimane | Mahlatse Makwela | Cokisa Titi | Natalie Dearlove | Lehlohonolo Snyman | Refilwe Mokgatle | Mohau Ramutloa<\/p><p>The team spent a day at Cradle of Hope, a haven for women and children affected by gender-based violence (GBV). They helped to educate and empower the women around managing trauma, being prepared to enter the workforce, and the importance of health screenings. They also provided donations collected from across the business, including clothing, cosmetics, food and water, and participated in a community feeding scheme based at the haven.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50b200b elementor-widget elementor-widget-heading\" data-id=\"50b200b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">BU: Corp Head Office: Forensics  \n\n\u2013 Team Rudy <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-108a693 elementor-widget elementor-widget-text-editor\" data-id=\"108a693\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tinkie Durrheim | Anita November | Ofentse Lerefolo | Mamello Maama | Mutsharini Makumbane | Rudy Govender | Joyce Mateza<\/p><p>The Forensics team focused on four initiatives, in some cases using their seed money won in last year\u2019s Ignite Awards.<\/p><p>They partnered with Beanies for Beings to supply children at the Rise and Shine pre-school in Cosmo City, Johannesburg, with blankets, a nutritional porridge and tasty donuts. The pre-school takes care of 30 children from indigent households.<\/p><p>Team member Raynard Nel spoke to pupils of the Ennis Thabong Primary School near Hartebeespoort where he grew up, emphasising the importance of doing the right thing, as well as sharing his passion for a career in forensics.<\/p><p>The team presented Thulasizwe School for Autism in Soweto with a R10 000 Builder\u2019s Warehouse voucher to help finance urgent projects.<\/p><p>The Forensics team raised money for Kids Haven in Benoni for food \u2013 the same project they won for last year. Many of the children are orphaned or homeless and depend on the local community.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div style=\"display:flex; gap:10px;justify-content:center\" class=\"wps-pgfw-pdf-generate-icon__wrapper-frontend\">\n\t\t<a  href=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/15739?action=genpdf&amp;id=15739\" class=\"pgfw-single-pdf-download-button\" ><img src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/plugins\/pdf-generator-for-wp\/admin\/src\/images\/PDF_Tray.svg\" title=\"Generate PDF\" style=\"width:auto; height:45px;\"><\/a>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Every year we celebrate the individuals and teams who, through their passion, dedication, hard work and innovation, make an invaluable contribution to our business. The nominees in each category of the Ignite Employee Recognition Programme are an inspiration to all of us and embody the true spirit and culture of our business. The AfroCentric Citizen [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":16435,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[320],"tags":[313],"class_list":["post-15739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-our-business-afrocentric13","tag-afrocentric13"],"acf":[],"_links":{"self":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/15739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/comments?post=15739"}],"version-history":[{"count":208,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/15739\/revisions"}],"predecessor-version":[{"id":16750,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/15739\/revisions\/16750"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/media\/16435"}],"wp:attachment":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/media?parent=15739"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/categories?post=15739"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/tags?post=15739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}