{"id":19940,"date":"2025-06-23T10:09:09","date_gmt":"2025-06-23T08:09:09","guid":{"rendered":"https:\/\/newmediacreative.co.za\/afrocentric\/?p=19940"},"modified":"2025-06-25T12:29:00","modified_gmt":"2025-06-25T10:29:00","slug":"on-the-pulse","status":"publish","type":"post","link":"https:\/\/newmediacreative.co.za\/afrocentric\/archives\/19940","title":{"rendered":"On the pulse"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"19940\" class=\"elementor elementor-19940\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75782ad e-flex e-con-boxed e-con e-parent\" data-id=\"75782ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa2ade1 elementor-widget elementor-widget-heading\" data-id=\"fa2ade1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Thank you to everyone who took part in our annual AfroCentric Pulse Survey \u2013 your voices matter and help us to make our company even better.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ceca8fc elementor-widget elementor-widget-text-editor\" data-id=\"ceca8fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Scores on the annual employee engagement survey remained healthy and your comments have provided us with invaluable information around leadership and management, benefits and compensation, communication, feedback and performance evaluation, and career development.<\/p><p><span style=\"font-family: inherit; letter-spacing: 0px;\">Themes of Leadership and Management, and Communication, have once again emerged among the top five sentiment categories. These themes have consistently appeared across all three survey rounds since March 2024, highlighting a persistent trend and emphasising the need for a more focused approach to address these recurring themes.<\/span><\/p><p>Your feedback tells us that when leaders are present, transparent, and supportive, it makes a real difference. We hear you\u2014and we\u2019re committed to making those improvements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d350cd3 elementor-widget elementor-widget-heading\" data-id=\"d350cd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Next steps<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-816e0aa elementor-widget elementor-widget-text-editor\" data-id=\"816e0aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We\u2019ll be using these insights to guide leadership actions, improve communication channels, and ensure recognition is more consistent and meaningful. You\u2019ll also see more opportunities to engage, share feedback, and be part of shaping our culture.<\/p><p>\u2022 <strong>Cascading of Results and Action Planning:<\/strong> With support from the HC Operations team, Pulse III results are currently being disseminated across departments and business units. The introduction of Line Manager Reports enables leaders to engage directly with their teams, fostering collaborative action planning to address immediate concerns.<\/p><p>\u2022 <strong>Middle Management involvement:<\/strong> Middle Management will play a pivotal role in cascading the Pulse III results and driving corrective actions within their respective departments. Their involvement is critical to ensuring that feedback translates into meaningful change at operational levels.<\/p><p>\u2022 <strong>Culture Refresh Project:<\/strong> At the Group level, the Culture Refresh Project\u2014including the rollout of the ACT Leadership Ethos \u2014will serve as a strategic lever to address underlying cultural and leadership challenges identified in the survey.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f2273c elementor-widget elementor-widget-heading\" data-id=\"3f2273c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Roadmap<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ce6019 elementor-widget elementor-widget-image\" data-id=\"2ce6019\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"731\" height=\"222\" src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/06\/roadmap.png\" class=\"attachment-large size-large wp-image-19974\" alt=\"\" srcset=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/06\/roadmap.png 731w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2025\/06\/roadmap-300x91.png 300w\" sizes=\"(max-width: 731px) 100vw, 731px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56853c6 elementor-widget elementor-widget-heading\" data-id=\"56853c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Additional information:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79ef37f elementor-widget elementor-widget-text-editor\" data-id=\"79ef37f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This was shared at the Leadership Roadshow on 24 June 2025.This survey is not just a check-in; it\u2019s a reflection of your voice. It helps us identify what\u2019s working and where we need to improve to create a better workplace for all.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4d2b2c elementor-widget elementor-widget-heading\" data-id=\"b4d2b2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Key insights:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9b9ac9 elementor-widget elementor-widget-text-editor\" data-id=\"a9b9ac9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>We\u2019ve seen a <strong>notable 5% improvement<\/strong> in our overall response rate (78% to 83%).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b31f7bf elementor-widget elementor-widget-text-editor\" data-id=\"b31f7bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>In comparison to Sanlam Group (77%), SLS (72%) and Sanlam Corporate (84%), it is a clear indication that our colleagues want their voices to be heard. Thank you!<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3994e9c elementor-widget elementor-widget-text-editor\" data-id=\"3994e9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Our overall Pulse Score remains positive and healthy at 81% with only a 1% drop from our October 2024 Pulse results.<\/li><li>From a Variable Questions (Change | Performance &amp; Accountability | Growth &amp; Development) perspective:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1fcee6 elementor-widget elementor-widget-text-editor\" data-id=\"d1fcee6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Employees&#8217; sentiments remained positive during our transitioning period and shows commitment towards our strategy and vision 2030.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0adab7 elementor-widget elementor-widget-text-editor\" data-id=\"a0adab7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>eNPS: <\/strong>Great to see <strong>that 38% <\/strong>of our colleagues <strong>actively promote <\/strong>AfroCentric as a great place to work with a strong positive eNPS score of 14.<\/li><li>Overall, Flight Risk <strong>acceptable<\/strong> at 13% but something we can <strong>improve<\/strong> to lower this percentage to under 10%.<\/li><li>From our <strong>Top Themes Perspective<\/strong>:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b29ef8a elementor-widget elementor-widget-text-editor\" data-id=\"b29ef8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>The results show that we need to improve in areas like leadership and management, communication, and recognition.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9471aa5 elementor-widget elementor-widget-heading\" data-id=\"9471aa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">What this means:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2d32b1 elementor-widget elementor-widget-text-editor\" data-id=\"c2d32b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Your feedback tells us that when leaders are present, transparent, and supportive, it makes a real difference.<\/li><li>We hear you\u2014and we\u2019re committed to making those improvements.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b297ac9 elementor-widget elementor-widget-heading\" data-id=\"b297ac9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Next steps:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35c02d5 elementor-widget elementor-widget-text-editor\" data-id=\"35c02d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>We\u2019ll be using these insights to guide leadership actions, improve communication channels, and ensure recognition is more consistent and meaningful.<\/li><li>You\u2019ll also see more opportunities to engage, share feedback, and be part of shaping our culture.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-311f685 elementor-widget elementor-widget-text-editor\" data-id=\"311f685\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Thank you for your honesty, your commitment, and your passion. <\/strong><strong>Together, we\u2019re building a workplace where everyone can thrive.<\/strong><\/p><p><strong>Let\u2019s keep the conversation going and continue to grow stronger \u2014 together.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div style=\"display:flex; gap:10px;justify-content:center\" class=\"wps-pgfw-pdf-generate-icon__wrapper-frontend\">\n\t\t<a  href=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/19940?action=genpdf&amp;id=19940\" class=\"pgfw-single-pdf-download-button\" ><img src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/plugins\/pdf-generator-for-wp\/admin\/src\/images\/PDF_Tray.svg\" title=\"Generate PDF\" style=\"width:auto; height:45px;\"><\/a>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Thank you to everyone who took part in our annual AfroCentric Pulse Survey \u2013 your voices matter and help us to make our company even better. Scores on the annual employee engagement survey remained healthy and your comments have provided us with invaluable information around leadership and management, benefits and compensation, communication, feedback and performance [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":19941,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[333],"tags":[329],"class_list":["post-19940","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-our-business-afrocentric14","tag-afrocentric14"],"acf":[],"_links":{"self":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/19940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/comments?post=19940"}],"version-history":[{"count":127,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/19940\/revisions"}],"predecessor-version":[{"id":20086,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/19940\/revisions\/20086"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/media\/19941"}],"wp:attachment":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/media?parent=19940"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/categories?post=19940"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/tags?post=19940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}