{"id":24826,"date":"2026-03-16T10:28:49","date_gmt":"2026-03-16T08:28:49","guid":{"rendered":"https:\/\/newmediacreative.co.za\/afrocentric\/?p=24826"},"modified":"2026-05-04T11:17:26","modified_gmt":"2026-05-04T09:17:26","slug":"delivering-on-strategy","status":"publish","type":"post","link":"https:\/\/newmediacreative.co.za\/afrocentric\/archives\/24826","title":{"rendered":"Delivering on strategy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"24826\" class=\"elementor elementor-24826\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf33d8b e-flex e-con-boxed e-con e-parent\" data-id=\"cf33d8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-099f560 elementor-widget elementor-widget-heading\" data-id=\"099f560\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Every year on 1\u202fJanuary, Medscheme releases a fully renewed set of benefits and limits for all our schemes. It is a massive undertaking that requires absolute accuracy, flawless execution, and unwavering commitment.  <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d10fa10 elementor-widget elementor-widget-image\" data-id=\"d10fa10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"602\" src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/AdobeStock_632936269.jpg\" class=\"attachment-large size-large wp-image-24843\" alt=\"\" srcset=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/AdobeStock_632936269.jpg 1000w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/AdobeStock_632936269-300x181.jpg 300w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/AdobeStock_632936269-768x462.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f362209 elementor-widget elementor-widget-text-editor\" data-id=\"f362209\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>While most of the organisation enjoys a\u202fwell-deserved\u202fyear-end break, several dedicated teams work tirelessly behind the scenes to ensure that every benefit change, rule configuration, and system update is delivered without disruption to our members.\u202f\u202f<\/p><p>This annual year-end programme is not simply a routine update. It is one of Medscheme\u2019s largest and most critical strategic projects, ensuring members can seamlessly access their benefits from day one of the new benefit cycle.\u202f<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9030c9 elementor-widget elementor-widget-heading\" data-id=\"f9030c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">A coordinated effort across exceptional teams\u202f <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0643620 elementor-widget elementor-widget-text-editor\" data-id=\"0643620\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Every year from September through January, multiple teams collaborate day and night to interpret scheme rules, configure system changes, develop new functionality, test thousands of scenarios, and resolve every defect \u2013 all to guarantee operational readiness by 1 January.\u202f<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93f8ccc elementor-widget elementor-widget-heading\" data-id=\"93f8ccc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">This year, the following teams and leaders played\u202fa central role:\u202f <\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b31b62 elementor-widget elementor-widget-image\" data-id=\"9b31b62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"1793\" src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Teams-and-Leaders.jpg\" class=\"attachment-full size-full wp-image-26701\" alt=\"\" srcset=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Teams-and-Leaders.jpg 1000w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Teams-and-Leaders-167x300.jpg 167w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Teams-and-Leaders-571x1024.jpg 571w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Teams-and-Leaders-768x1377.jpg 768w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Teams-and-Leaders-857x1536.jpg 857w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b177673 elementor-widget elementor-widget-heading\" data-id=\"b177673\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Exceptional delivery under exceptional pressure\u202f <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebaf141 elementor-widget elementor-widget-image\" data-id=\"ebaf141\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/AdobeStock_632936540.jpg\" class=\"attachment-large size-large wp-image-24962\" alt=\"\" srcset=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/AdobeStock_632936540.jpg 1000w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/AdobeStock_632936540-300x200.jpg 300w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/AdobeStock_632936540-768x512.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cfe603 elementor-widget elementor-widget-text-editor\" data-id=\"9cfe603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Despite receiving signed-off annexures and scheme rules significantly later than expected, and despite several schemes introducing new rules requiring development and extensive testing, the teams\u202fdemonstrated\u202fextraordinary resilience and skill.\u202f<\/p><p><strong>Together, they delivered:\u202f<\/strong><\/p><ul><li>HBM Auth DE = 162\u202fNew \/ Rule changes,\u202froughly 1 000\u202ftest scenarios\u202floaded\u202fon QC,\u202fmanually executed\u202fand results\u202fvalidated,\u202f132 defects resolved<\/li><li>37 040\u202ftest scenarios executed\u202f<\/li><li>317\u202fdefects resolved\u202f<\/li><li>Approximately 300 Scheme Rule Annexures reviewed\u202fover 61 benefit options\u202f<\/li><li>503 YE related\u202fResQ\u202fcalls logged by the MCOS team\u202ffor system configuration\u202f<\/li><li>336 HEM coding rules reviewed across all coding structures and scheme options\u202f<\/li><li>184 clinical policies reviewed\u202f<\/li><li>250\u202fmedicine\u202fformulary lists created\u202f<\/li><li>90,000 NAPPI codes coded into the Chronic\u202fMedicine\u202fAdjudication Engine\u202f<\/li><li>430 CCSA codes and 6 949 RVUs reviewed and mastered\u202f<\/li><li>944 real-time claims manually checked on\u202f1\u202fJanuary 2026\u202f<\/li><li>2 529 medicine rules checked\u202fand updated\u202f<\/li><li>622 New \/ Rule changes NEXUS Adjudication DE \u2013 622 New \/ Rule changes<\/li><li>51 new plan benefits created \u2013 NEXUS Benefits DE<\/li><li>1037 rate categories updated equating to over 500 000 new rates loaded by the NEXUS Maintenance team<\/li><li>3496 limits updated by the NEXUS Maintenance team<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f704acc elementor-widget elementor-widget-text-editor\" data-id=\"f704acc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Most impressively, the team\u202faccomplished\u202fall of this in just six weeks. This is a remarkable achievement, especially considering the reduced capacity, tight deadlines, and holiday-period constraints.\u202fMany of them sacrificed personal\u202ftime\u202fwith family and friends during the summer break to ensure our clients and members experienced zero disruption when the new benefit year began.\u202f<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-114a107 elementor-widget elementor-widget-heading\" data-id=\"114a107\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Collaboration made success possible\u202f <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5e17b4 elementor-widget elementor-widget-text-editor\" data-id=\"d5e17b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNone of this would not have been successful without the invaluable support from our business units and their seconded staff members, who worked alongside the core teams to test rules,\u202fvalidate\u202fconfigurations, and ensure accuracy.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d82f37f elementor-widget elementor-widget-image\" data-id=\"d82f37f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1227\" height=\"3600\" src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Business-Contributions.jpg\" class=\"attachment-full size-full wp-image-26705\" alt=\"\" srcset=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Business-Contributions.jpg 1227w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Business-Contributions-102x300.jpg 102w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Business-Contributions-349x1024.jpg 349w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Business-Contributions-768x2253.jpg 768w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Business-Contributions-524x1536.jpg 524w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2026\/03\/Business-Contributions-698x2048.jpg 698w\" sizes=\"(max-width: 1227px) 100vw, 1227px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d772c8e elementor-widget elementor-widget-text-editor\" data-id=\"d772c8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Their partnership ensured that every rule was tested rigorously and every scheme was fully prepared for activation.\u202f<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef2af35 elementor-widget elementor-widget-heading\" data-id=\"ef2af35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">A celebration of excellence\u202f <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b32d4b elementor-widget elementor-widget-text-editor\" data-id=\"3b32d4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The successful completion of the 2026 year-end project stands as a testament to:\u202f<\/p><ul><li>the\u202fexpertise\u202fof our technical and business teams<\/li><li>the strength of our cross-functional collaboration<\/li><li>the unwavering commitment to our clients and members<\/li><\/ul><p>This\u202fis\u202fnot just an annual operational requirement,\u202fit\u202fis\u202fone of Medscheme\u2019s largest, most strategically significant achievements, delivered through teamwork, tenacity, and deep pride in the work we do.\u202f<\/p><p>Thank you to every individual involved \u2013 your dedication ensured that Medscheme once again delivered excellence where it matters most.\u202f<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div style=\"display:flex; gap:10px;justify-content:center\" class=\"wps-pgfw-pdf-generate-icon__wrapper-frontend\">\n\t\t<a  href=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/24826?action=genpdf&amp;id=24826\" class=\"pgfw-single-pdf-download-button\" ><img src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/plugins\/pdf-generator-for-wp\/admin\/src\/images\/PDF_Tray.svg\" title=\"Generate PDF\" style=\"width:auto; height:45px;\"><\/a>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Every year on 1\u202fJanuary, Medscheme releases a fully renewed set of benefits and limits for all our schemes. It is a massive undertaking that requires absolute accuracy, flawless execution, and unwavering commitment. While most of the organisation enjoys a\u202fwell-deserved\u202fyear-end break, several dedicated teams work tirelessly behind the scenes to ensure that every benefit change, rule [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":24833,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[375],"tags":[373],"class_list":["post-24826","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-our-business-afrocentric17","tag-afrocentric17"],"acf":[],"_links":{"self":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/24826","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/comments?post=24826"}],"version-history":[{"count":3,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/24826\/revisions"}],"predecessor-version":[{"id":26714,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/24826\/revisions\/26714"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/media\/24833"}],"wp:attachment":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/media?parent=24826"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/categories?post=24826"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/tags?post=24826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}