{"id":9072,"date":"2024-08-21T12:07:00","date_gmt":"2024-08-21T10:07:00","guid":{"rendered":"https:\/\/newmediacreative.co.za\/afrocentric\/?p=9072"},"modified":"2024-08-21T12:19:49","modified_gmt":"2024-08-21T10:19:49","slug":"hp-service-manager-software-upgrade","status":"publish","type":"post","link":"https:\/\/newmediacreative.co.za\/afrocentric\/archives\/9072","title":{"rendered":"HP Service Manager software upgrade\u00a0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9072\" class=\"elementor elementor-9072\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfee093 e-flex e-con-boxed e-con e-parent\" data-id=\"cfee093\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0d071a elementor-widget elementor-widget-text-editor\" data-id=\"e0d071a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span class=\"TextRun SCXW113711219 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW113711219 BCX0\">AfroCentric<\/span><span class=\"NormalTextRun SCXW113711219 BCX0\"> Technologies is <\/span><span class=\"NormalTextRun SCXW113711219 BCX0\">busy<\/span><span class=\"NormalTextRun SCXW113711219 BCX0\"> upgrading the HP Service Manager (<\/span><span class=\"NormalTextRun SCXW113711219 BCX0\">ResQ<\/span><span class=\"NormalTextRun SCXW113711219 BCX0\">) to the latest version<\/span><span class=\"NormalTextRun SCXW113711219 BCX0\">,<\/span><span class=\"NormalTextRun SCXW113711219 BCX0\"> 9.80.\u00a0<\/span><\/span><span class=\"EOP SCXW113711219 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a8ddd4 elementor-widget elementor-widget-text-editor\" data-id=\"0a8ddd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">The upgrade will revitalise Service Manager and introduce modern capabilities to the technology, making the tool more resilient and adaptable to the digital enterprise.<\/span><span data-ccp-props=\"{&quot;335557856&quot;:16777215}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1f1172 elementor-widget elementor-widget-image\" data-id=\"e1f1172\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2024\/08\/html-css-collage-concept-copy-1024x683.webp\" class=\"attachment-large size-large wp-image-9085\" alt=\"\" srcset=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2024\/08\/html-css-collage-concept-copy-1024x683.webp 1024w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2024\/08\/html-css-collage-concept-copy-300x200.webp 300w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2024\/08\/html-css-collage-concept-copy-768x512.webp 768w, https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/uploads\/2024\/08\/html-css-collage-concept-copy-1536x1025.webp 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49b54dd elementor-widget elementor-widget-text-editor\" data-id=\"49b54dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">All functionalities will remain the same, but the landing page will be updated.<\/span><span data-ccp-props=\"{&quot;335557856&quot;:16777215}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">While the upgrade is still in the development phase, Sizakele Chipeta, Head of Service Management at AfroCentric Technologies, says progress and timelines will be shared prior to production implementation and going live.<\/span><span data-ccp-props=\"{&quot;335557856&quot;:16777215}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div style=\"display:flex; gap:10px;justify-content:center\" class=\"wps-pgfw-pdf-generate-icon__wrapper-frontend\">\n\t\t<a  href=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/9072?action=genpdf&amp;id=9072\" class=\"pgfw-single-pdf-download-button\" ><img src=\"https:\/\/newmediacreative.co.za\/afrocentric\/wp-content\/plugins\/pdf-generator-for-wp\/admin\/src\/images\/PDF_Tray.svg\" title=\"Generate PDF\" style=\"width:auto; height:45px;\"><\/a>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>AfroCentric Technologies is busy upgrading the HP Service Manager (ResQ) to the latest version, 9.80.\u00a0\u00a0 The upgrade will revitalise Service Manager and introduce modern capabilities to the technology, making the tool more resilient and adaptable to the digital enterprise.\u00a0 All functionalities will remain the same, but the landing page will be updated.\u00a0 While the upgrade [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":9073,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[292],"tags":[278],"class_list":["post-9072","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-our-people-afrocentric-11","tag-afrocentric-11"],"acf":[],"_links":{"self":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/9072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/comments?post=9072"}],"version-history":[{"count":19,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/9072\/revisions"}],"predecessor-version":[{"id":9095,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/posts\/9072\/revisions\/9095"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/media\/9073"}],"wp:attachment":[{"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/media?parent=9072"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/categories?post=9072"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newmediacreative.co.za\/afrocentric\/wp-json\/wp\/v2\/tags?post=9072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}